Madison’s Manor philosophy…

Here at Madison’s Manor formally known as Madison Manor that is located in Vista, CA is now internet only which we feel will allow us to service customers from all over the country. We hope to continue with our customer is why we do this, philosophy that means we have a love of old and want to share that with those who have that same love. So please offer any suggestions or comments that will help us be better at sharing and selling our vintage and antique treasures.  

The payments accepted with our shopping cart is Paypal and with paypal you don’t need a paypal account in order to use it. They offer payments through all major credit cards. Paypal is a very secure on-line service and they will never sell or share your personal information.

We also accept checks and money orders through the mail if you feel more secure paying that way, sending it directly to us. Just make those checks out to Madison Manor and mail them to 2051 Riviera Drive, Vista, CA 92084. Please just jot down the item numbers or your order number. Those will be deposited as soon as received and upon clearance we will ship your items. Return check fee is $35.

Payment not received within 10 days will be returned to stock. We are working on a layaway policy, but in the interim we will hold items with an email, so we can work out a payment arrangement. And please only items over $100 will be held.

We ship only to USA, unless separate arrangements are made thru emails. Some international sales are a nightmare, so please email any items your interested in prior to purchasing and we will try to facilitate those orders as soon as possible. Some heavy large items cannot be shipped international, please email first.

We ship UPS if located in continental US, then USPS or DHL if needed. Shipping rates listed are for continental US only, Alaska and Hawaii or international customers please email for those shipping rates. We like UPS because insurance is included with all items shipped, and if not included we will buy appropriate insurance. And on delicate hard to pack items we will have UPS package those items to guarantee insurance that the item gets to you in one piece. You’ll really value our packing, you may have to take extra time to get it unwrapped but we really over pack every item to make sure your treasures arrive safely. Please allow appropriate time to have your items shipped. Remember holidays and weekends need extra time. Combined shipping will receive a refund of extra shipping amount paid. We won’t know what that refund is until those items are packed. Thanks for your patients with that. Also some shipping amounts are determined by the shipping materials required.

Here at Madison’s Manor we sell vintage, old, shabby, repurposed items, and try to describe those items as closely as possible. If any questions please email us, we can send extra pictures or answer any concerns you may have. Having said that be sure you love before you buy, because we have a no return policy. But of coarse, that has it’s exceptions if an items description was completely inaccurate or if an item is received damaged. An email needs to be received within 48 hours of receiving that order. Once that is in agreement with both parties the item will be refunded if returned within 14 days. Included will be shipping cost in that case. Those items need to be returned in original packaging.

So lets make that very clear, because some times I ramble and we need to make sure this policy is clear, NO RETURNS !!

All items sold are covered by our policy terms. Thanks so much for shopping with us here at Madison’s Manor